Report a Repair

Repairs and maintenance with Gilmartins

As of the 3rd September, 2018, Gilmartins will be CCHA’s main contractor responsible for carrying out repairs and maintenance to its properties.

To report a repair, please contact Gilmartins directly on: 0800 056 7068 or by email ccharepairs@gilmartins.co.uk

Alternatively, you can use our repairs form.

If you would like to know more about our responsibilities and your responsibilities, take a look at our Repairs and Planned Maintenance Service Standards booklet by clicking here.


Gas servicing and gas safety advice by Smith & Byford

For all heating and gas servicing enquiries, call Smith & Byford on: 0800 169 7703 or email: gasadmin@smithandbyford.com.

If you think that a gas appliance is unsafe, turn it off and contact Smith & Byford using the above contact telephone numbers and they will attend to test the appliance.

If you smell gas, think there is a gas leak or have reason to suspect the presence of carbon monoxide, you should:

Call the GAS EMERGENCY NUMBER IMMEDIATELY ON: 0800 111 999.

• Turn off the gas supply at the meter
• Open any windows and doors
• Avoid using any electrical switches
• Put out all naked flames

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