Report a Repair

Repairs and maintenance with Mears

Mears is CCHA’s main contractor responsible for carrying out repairs and maintenance to its properties.

To report a repair, please contact Mears directly on: 0800 056 7068 or by using the repairs form.

Alternatively, click on the icons below to download “MyCCHA”, our repairs app, which allows you to report a repair anywhere, at any time.


Download via Google Play

Download via ITunes




If you would like to know more about our responsibilities and your responsibilities, take a look at our Repairs and Planned Maintenance Service Standards booklet by clicking here.

Gas servicing and gas safety advice by Smith & Byford

For all heating and gas servicing enquiries, call Smith & Byford on: 0800 169 7703 or email:

If you think that a gas appliance is unsafe, turn it off and contact Smith & Byford using the above contact telephone numbers and they will attend to test the appliance.

If you smell gas, think there is a gas leak or have reason to suspect the presence of carbon monoxide, you should:


• Turn off the gas supply at the meter
• Open any windows and doors
• Avoid using any electrical switches
• Put out all naked flames