Complaints & Compliments

How to make a complaint

You can now make a complaint online by clicking here.

You can also make a complaint in person, by e-mail or over the telephone.

Via email at:

For more information about complaints:

• Call the Customer Investment Officer on: 020 8633 8735

To return a complaints form downloaded from our website, please quote: FREEPOST RRXG-YCZY-TJGE

Listening and Learning

To give us your comments and compliments you can:

• Call the Customer Investment Officer, on: 020 8633 8735 or email:
• Use the form below to leave a comment or compliment.

Leave a compliment


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