My window is broken by someone I do not know – what do I do?
Firstly, you will need to report the crime to the police, who will give you a crime reference number. You then need to contact us and we will arrange for the work to be completed.
Alternatively, you can contact Customer Services on: 0800 054 6710.
If someone living in my house accidentally broke a window – what do I do?
We will not be accountable for any repairs, issues or damages caused by the occupants/visitors within the household. It is the resident’s responsibility to get these fixed.
For more information about repairs, please download the Repairs and Planned Maintenance Services booklet by clicking here.