Frequently Asked Questions


If you are interested in becoming part of the CCHA community and would like to reside in one of our properties, please read the information below which outlines the ways in which we fill our properties.

How can I be considered for a property with CCHA?

Currently, we do not operate an open waiting list. We have an agreement with the Croydon and Sutton local authorities that a percentage of our empty properties will be used to house applicants on their waiting lists. The remaining properties are distributed within our allocations systems to re-house residents within our stock.

If you are not already on Croydon or Sutton’s Council’s housing register, please contact them to find out if you are eligible to go on their waiting list. You can also request information on local housing associations that may have their own waiting lists.

Please see below for useful contact information;

Croydon Council: 020 8726 6100

Croydon Council housing self-help tool.

Sutton Council: 020 8770 5000

Sutton Council online housing options.


I am aged 55 or above and am looking for a home

If you are aged 55 or over, you may eligible for our older persons housing. You can find out more & apply by clicking here



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