Introducing ccha2030

The new ccha Corporate Business Plan for 2025-2030.

Find out more

Who do I contact to report a new repair?

Whether it’s a leak from the taps or a fencing issue, knowing who to contact can make all the difference.

Find out the best way to report a new repair

Money matters - July 2025 edition

Latest on important changes to benefits that you need to know! Our Welfare Benefit Advisor Jane has put together a helpful summary just for you.

Check out our latest video

Winter Connections 2025

The wait is over. Our Connections winter 2025 edition is available now. 

Learn about our recent updates, get some boiler tips and take part in a brand new competition. 

Get connected

The myccha customer portal is currently down.

We apologise that the portal issues are taking longer to resolve than anticipated. We hope to update residents later in the year for the plan going forwards for the portal.

For more ways to pay your rent, please visit our rent page.

How to pay your rent
Report a repair
Report a repair
Make a complaint
Make a complaint
Rent & financial advice
Rent & financial advice
Report anti-social behaviour
Report anti-social behaviour

We Offer

We provide services such as workshops & the President's Fund to improve the well-being of our residents.

Your Home

We want you to be happy in your home. Report a repair, make a complaint, pay your rent or make an enquiry about your property.

Homes with ccha

We provide housing for those on the local council waiting list as well as offering homes for sale and for rent through Shared Ownership, London Living Rent & Help to Buy.

Who We Are

Founded as Croydon Churches Housing Association in 1967, ccha is a social housing provider with a focus on quality homes and excellent customer care. We have over 1500 homes across the London Boroughs of Croydon, Sutton & Bromley. We provide a variety of homes which include: Social housing, shared ownership and outright sales.

ccha aspires to build more quality homes and continue to have a positive impact on the local communities in which we operate. Our focus is on ensuring that our residents are happy and safe in their homes.

Debbie sits at a desk, wearing an orange jumper and a ccha lanyard round her neck. She has a headset on and is taking calls in front of a computer screen.

Latest News & Events

News
Introducing cch2030 – new ccha Corporate Business Plan for 2025-2030.

ccha2030 sets our direction for the next five years. We’ve been listening and have amended our commitments to better suit your needs. Our Chief Executive, Tracy, shares more abou...

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Money matters
Free support for our Croydon residents

We’ve partnered with Croydon Citizens Advice Bureau (CAB) to offer free support to residents who live, work, or study in Croydon.  What kind of support can I get?   Advi...

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Updates
Who do I contact to report a new repair?

Repairs to my home (not gas related)  For emergency or urgent repairs, please report it to our Customer Service Advisors (CSAs) on 020 8680 7532 or freephone 0800 054 6710. You ...

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