'Your View' Survey Cards

Your View on CCHA

Please help us to provide a quality service by completing this survey card. Please answer based on your recent experience of the service you have received from CCHA. Every completed card will be automatically entered in a quarterly prize draw to receive a £25 voucher
YesNoIn your recent contact with us did you feel listened to fully? is a required field.
Very FriendlyFriendlyUnfriendlyVery UnfriendlyRudeHow friendly was the service you received? is a required field.
ExcellentGoodAverageFairPoorIn your recent contact with us please rate how knowledgeable you found our staff is a required field.
OneTwoThreeFour or MoreNot Dealt WithHow many people did you need to have contact with before your query was dealt with? is a required field.
First ClassGoodAveragePoorVery PoorFollowing your experience how would you rate CCHA overall? is a required field.
Name is a required field.
Email is a required field.

Your View on Gas Servicing

Please help us to provide a quality service by completing this survey card. Please answer based on your recent experience of any servicing or repair to your gas boiler or gas appliance. Every completed card will be automatically entered in a quarterly prize draw to receive a £25 voucher
YesNoDo you feel that your gas repair or servicing query was listened to fully? is a required field.
Very FriendlyFriendlyUnfriendlyVery UnfriendlyRudeHow friendly was the service you received? is a required field.
ExcellentGoodAverageFairPoorPlease rate how knowledgeable the staff were who carried out the servicing or repair is a required field.
OneTwoThreeFour or MoreNot CompletedHow many visits did it take before the repair or servicing work was completed? is a required field.
First ClassGoodAveragePoorVery PoorFollowing your experience how would you rate the gas service overall? is a required field.
Name is a required field.
Email is a required field.

Your View on Gardening

Please help us to provide a quality service by completing this survey card. Please answer based on your recent experience of the gardening services carried out at your estate. Every completed card will be automatically entered in a quarterly prize draw to receive a £25 voucher
YesNoIn any contact with the gardening team did you feel listened to fully? is a required field.
Very FriendlyFriendlyUnfriendlyVery UnfriendlyRudeHow friendly was the service you received? is a required field.
ExcellentGoodAverageFairPoorIn carrying out the gardening please rate the knowledge of the gardening team is a required field.
(1 Always - 5 Never)
OneTwoThreeFourFivePlease give a rating based on whether the gardening team get it right first time is a required field.
(1 Always - 5 Never)
First ClassGoodAveragePoorVery PoorFollowing your experience how would you rate the gardening service overall? is a required field.
Name is a required field.
Email is a required field.

Your View on Cleaning

Please help us to provide a quality service by completing this survey card. Please answer based on your recent experience of the cleaning services carried out at your estate. Every completed card will be automatically entered in a quarterly prize draw to receive a £25 voucher
YesNoIn any contact with the cleaning team did you feel listened to fully? is a required field.
Very FriendlyFriendlyUnfriendlyVery UnfriendlyRudeHow friendly was the service you received? is a required field.
ExcellentGoodAverageFairPoorHow friendly did you find the cleaning team? is a required field.
(1 Always - 5 Never)
OneTwoThreeFourFivePlease give a rating for whether the cleaning team get it right first time is a required field.
(1 Always - 5 Never)
First ClassGoodAveragePoorVery PoorFollowing your experience how would you rate the cleaning service overall? is a required field.
Name is a required field.
Email is a required field.

Your View on Recruitment

Please help us to provide a quality service by completing this survey card. Please answer based on your recent experience of our recruitment service. Every completed card will be automatically entered in a quarterly prize draw to receive a £25 voucher
YesNoIn your recent contact with us did you feel listened to fully? is a required field.
Very FriendlyFriendlyUnfriendlyVery UnfriendlyRudeHow friendly was the service you received? is a required field.
ExcellentGoodAverageFairPoorFollowing your experience of the recruitment process please rate how knowledgeable you found our staff? is a required field.
(1 Always - 5 Never)
OneTwoThreeFourFiveFollowing your experience of the recruitment process please give a rating based on whether staff got it right first time is a required field.
(1 Always - 5 Never)
First ClassGoodAveragePoorVery PoorFollowing your experience how would you rate the recruitment service overall? is a required field.
Name is a required field.
Email is a required field.

Your View on Decent Homes

Please help us to provide a quality service by completing this survey card. Please answer based on your recent experience of the Decent Homes Works carried out at your property. These are large scale improvement works to your home like a replacement bathroom or kitchen. Every completed card will be automatically entered in a quarterly prize draw to receive a £25 voucher
YesNoWere your choices regarding the works to be carried out listened to fully? is a required field.
Very FriendlyFriendlyUnfriendlyVery UnfriendlyRudeHow friendly was the service you received? is a required field.
ExcellentGoodAverageFairPoorIn carrying out the decent homes works please rate how knowledgable the staff were is a required field.
OneTwoThreeFour or MoreNot CompletedHow many weeks did it take before the works were completed? is a required field.
First ClassGoodAveragePoorVery PoorFollowing your experience how would you rate the decent homes works overall? is a required field.
Name is a required field.
Email is a required field.

Your View on Repairs

Please help us to provide a quality service by completing this survey card. Please answer based on your recent experience of our repairs service. Every completed card will be automatically entered in a quarterly prize draw to receive a £25 voucher
YesNoDid you feel that the repair query was listened to fully? is a required field.
Very FriendlyFriendlyUnfriendlyVery UnfriendlyRudeHow friendly was the service you received? is a required field.
ExcellentGoodAverageFairPoorHow knowledgable were the staff dealing with your repair? is a required field.
OneTwoThreeFour or MoreNot CompletedHow many visits did it take before your repair was completed? is a required field.
First ClassGoodAveragePoorVery PoorFollowing your experience how would you rate the repairs service? is a required field.
Name is a required field.
Email is a required field.
Woman with elderly mother
Best Company 2009

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