Contact Us
Address, Contact Numbers and Email
CCHA, 6th Floor, Norfolk House, Wellesley Road, Croydon. CR0 1LH
Main Switchboard: 0208 680 7532
Fax Number: 0208 688 5316
Email: customers@ccha.biz
If you are a Minicom user, please dial our Minicom line: 0208 667 1136.
If English is not your first language, please dial our switchboard and we can put you in touch with an interpreter though Languageline Services: 0208 680 7532. 
To report a repair, please call Axis on their freephone number: 0800 056 7068.
For gas servicing enquiries, please call PH Jones on 0800 023 4062.
More information about repairs and maintenance
Housing Corporation Registration No. LH 0495
Get In Touch
Find out how to tell us what you think about CCHA or to give us feedback.
How To Find Us
6th Floor Norfolk House, Wellesley Road, Croydon. CRO 1LH
Our Office is located on Wellesley road near the junction with George Street. We are immediately next to the Travelodge. There is a lift which will take you up to the 6th floor.
BY TRAIN
From East Croydon station turn right into George Street, walk to junction of George Street and Wellesley Road (it will take approximately 3 minutes) turn right onto Wellesley Road, CCHA’s offices are on the right hand side next to the Travelodge.
From West Croydon station turn left into Poplar Walk, then left again into Wellesley Road (approx 5 mins)
BY TRAMLINK
The nearest tram stop on Wellesley Road is Tramlink 1, 2 and 3. (www.tfl.gov.uk)
BY BUS
There are numerous buses running into Croydon:
The nearest stop on Wellesley Road from West Croydon is served by numbers 50, 60, 109, 166, 264, 405, 407, 412, 455,468.
The stop opposite Norfolk House on Wellesley Road is served by numbers 64, 194, 198, 367, 917 towards Thornton Heath
BY CAR
If you are planning to drive the best way to approach Norfolk House is to the rear as it is not possible to stop directly at the front of our offices. Please be aware that car parking is not available unless you have made a prior arrangement. To reach Norfolk House proceed along Wellesley Road which is the main dual carriageway running through the centre of Croydon. After the underpass stay in the right hand lane until you reach the traffic lights after which you will filter right as if doing a U turn. Then turn immediately left into Bedford Park Road, at the next set of traffic lights turn right into Dingwall Road, proceed to the roundabout and take the third exit into Lansdowne Road, take the first left into Walpole Road and left again into Wellesley Grove. The rear entrance to our office is located next to the Travelodge.
PARKING
Please be aware that car parking is not available unless you have made a prior arrangement. You will need to display a visitors parking permit to park at the rear of our offices. PLEASE NOTE Wheel clamping is in operation. There are some parking meters nearby in Warpole Road, Wellesley Grove and surrounding roads. The nearest multi-storey car parks are the Allders Whitgift Centre car park opposite Norfolk House and the NCP car park located by the Dingwall Road roundabout.
WHEELCHAIR ACCESS
Please note, there is wheelchair access available at the rear of the building. Please call customer services on: 020 8680 7532 if you require further assistance with your visit to our offices.


